More Information
Ring Sizing
Our Ring Sizing page can assist you in determining your ring size. You may also purchase a ring sizer here.
Ring sizers are complimentary with any ring purchase upon request.
Please put in the 'Ring Size' text box that you need one, and one will be sent to you before we start making your ring.
Half sizes are available.
Although complimentary ring resizing is provided on our pieces, we do encourage our customers to choose as close in size as possible. This is because most rings can only be adjusted up or down by a few sizes. So this ensures your ring won't have to be completely remade.
'Ready to Ship' and 'One of a Kind' rings will state what size they can be resized too.
Production Times
All Periapt Studio pieces are made to order. This process can take anywhere between 6-8 weeks.
For orders that need to be completed by a specific date, please contact us prior to ordering to ensure this is possible. We will do our best to provide you with your piece as soon as possible. Turnaround times are approximate and are subject to change or delay.
ONE OF A KIND & READY TO SHIP
We will post Ready to Ship and One of a Kind orders within 3 business days unless a custom resize has been requested.
Care
All Periapt Studio pieces are handcrafted with the intention to last a lifetime.
Care
Your ring is a fine piece of jewellery and should be worn with care. You will receive a care guide with each Periapt Studio piece. Find out more about how to take care of your ring here.
Cleaning
We recommend cleaning your piece at least weekly as part of regular maintenance. All engagement rings will receive a cleaning kit with instructions on how to clean your piece. If you do not have one, you can find more information on how to clean your jewellery at home here.
Rhodium Plating
Solid white gold is rhodium plated as an industry standard. For your ring to remain white and bright gold, it needs to be re-plated at least once per year.
Shipping
We offer complimentary express shipping for all Australian and New Zealand orders. Insurance is included for all parcels over $1500 and will be sent via DHL. Our shipping is a carbon-neutral service and will take between 1-4 business days within Australia and 5-15 business days for international shipping.
DUTIES AND TAXES
Shipments outside of Australia may be subject to import duties and taxes. The customer is responsible for all customs fees and taxes that may be incurred once the parcel reaches its destination. A refund will not be issued if you refuse to pay the applicable duties/fees for your order based on your order value and delivery location. Upon return of your order due to unpaid duties/fees, you are responsible for the redelivery costs.
Terms and Conditions
Please see HERE for full Terms and Conditions and Warranty.